Module 5 · Portfolio Management

The Behavioral Biases of Individuals

EN: Cognitive errors and emotional biases — and how to mitigate them.
VN: Sai lệch nhận thức và cảm xúc — cách giảm thiểu.

1. Cognitive Errors (Information Processing) Concept

Belief perseverance

  • Conservatism Slow to update on new info.
  • Confirmation Seek info that confirms existing belief.
  • Representativeness Stereotypes, base-rate neglect.
  • Illusion of control Overestimate ability to influence outcomes.
  • Hindsight "I knew it all along" — overconfidence in retrospective accuracy.

Information processing

  • Anchoring Stick to initial reference (e.g. purchase price).
  • Mental accounting Treat money differently based on source/intended use.
  • Framing Decisions change based on how options are presented.
  • Availability Rely on easily recalled examples.

2. Emotional Biases Concept

  • Loss aversion Pain of loss > pleasure of equivalent gain.
  • Overconfidence Overestimate own ability.
  • Self-control Inability to delay gratification.
  • Status quo Bias toward current state.
  • Endowment Value something more once owned.
  • Regret aversion Avoid actions that may cause regret.

3. Mitigation Concept

Cognitive errors can typically be corrected with education and structured decision processes (checklists, rules). Emotional biases are harder to overcome — typically the manager adapts to rather than corrects them, especially with private wealth clients.

Practice problem Practice

Practice problem

An investor refuses to sell a losing stock because she 'paid $50 for it and won't sell below that price'. Which bias?

Show solution
Stuck on initial reference price = anchoring.
Holding losers too long (refusing to realize loss) = disposition effect / loss aversion.
Anchoring (with loss aversion)